Specialist (Business Support and Development)


Key Responsibilities
Output group 1*
Implement new configuration for a portion of the system/s
Outputs and measures*
• Configure front-end and back-end portions of trading/risk management systems used by Global Markets and Global Market Support functions in all markets inclusive of: Interest Rate Derivatives, Credit Derivatives, Equity Derivatives, Foreign Exchange Derivatives, Fixed Income, Foreign Exchange, Equities, Commodities, Structured products and Money Markets.


Output group 2*
Collaborate with FO to develop tools
Outputs and measures *
• Participate in the rapid development of front end pricing and risk tools for market making activities


Output group 3*
Implement reports
Outputs and measures *
• Develop new reports or enhance current reports for: Trading purposes, MIS, Finance, Reconciliations or any other support function requirement.


Output group 4
Collaborate with development/engineering teams on projects
Outputs and measures
• Participate in the development of integration solutions and other infrastructure projects inclusive of Database Upgrades, Application Upgrades etc.


Output group 5
Provide Support for Trading Application
Outputs and measures
• Provide second and third level support for trading systems.
• Participate in the resolution of analytical queries such as PnL queries, Risk number queries, Pricing and trade booking queries.


Output group 6
Implement new products to enrich Global Markets Product offering
Outputs and measures
• Configure trading systems to enable new products. This requires coordination front to back to deliver the outcome in partnership with feature team.


Output group 7
Improve mastery through continuous learning in area of expertise
Outputs and measures
• Become an expert in at least one area of financial trading, in order to facilitate appropriate solutions for Business.


Output group 8
Interact with and support customers to deliver solutions
Outputs and measures
• Utilise strong inter-personal/communication skills to ensure that an acceptable level of service is delivered to customers


Output group 9
Improve Trading Application continuously
Outputs and measures
• Collaborate with vendor to build enhancements in to trading system when using a vendor system. Build and maintain automated housekeeping procedures to actively manage Application usability


Requirements
Qualifications

Formal minimum qualification 1*
Type of qualification: First Degree
Field of study: Mathematical Sciences


Formal minimum qualification 2*
Type of qualification: First Degree
Field of study: IT and Computer Sciences
Preferred qualification 1
Preferred qualification 2
Preferred other qualifications, certifications or professional memberships
Click here to enter text.


Experience
Experience required 1*
Job Function: Global Markets
Job Family: Finance
Years: 3-4 Years
Experience Description: Must have worked in a Global markets trading environment and have good understanding of the trade life cycle


Experience required 2
Job Function: Information Technology
Job Family: Information Technology
Years: 3-4 Years
Experience Description: Thorough understanding of the processes and functions of Front, Middle and Back Offices

Experience required 3:
Job Function: Information Technology
Job Family: Information Technology
Years: 3-4 Years
Experience Description: Must have experience with the configuration and maintenance of trading systems


Experience preferred 1
Job Function: Global Markets
Job Family: Finance
Years: 5-7 Years
Experience Description: Must understand market data concepts as well as pricing concepts with proven understanding of derivatives essential


Experience preferred 2
Job Function: Investment Banking
Job Family: Information Technology
Years: 5-7 Years
Experience Description: Exposure to exchange traded systems and market data providers


Behavioural Competencies
Behavioural competency 1*
Competency Label: Exploring Possibilities
Competency Description: Exploring possibilities is about individuals being effective at displaying behaviours associated with different situations or problems. Individuals are required to look at a problem and define it in an abstract manner. “Unpacking” a problem in terms of its underlying principles and basing the problem on sound theory typically allows for deeper insight into the true nature of the problem. This makes the nature of the problem more complete, more meaningful and therefore longer term sustainable solutions more likely.

Behavioural competency 2*
Competency Label: Developing Expertise
Competency Description: Developing Expertise is about individuals being open to learning as well as maintaining an efficient rate at which they learn. Furthermore, aims to develop relevant expertise they can apply productively in service of their organisation’s goals.

Behavioural competency 3
Competency Label: Examining Information
Competency Description: This competency serves to aid effective problem solving and requires being effective at probing and analysing situations efficiently and accurately. This competency is important because without sufficient analysis, effective solutions become less probable. In addition, poor analysis makes it more likely that individuals become confused and anxious, bored, error prone or overwhelmed by detail, which also impacts negatively on successful problem solving

.
Behavioural competency 4
Competency Label: Interpreting Data
Competency Description: This competency is about interpreting data accurately with an emphasis on the processing and interpretation of numbers. This competency also includes the utilisation of technology.


Behavioural competency 5
Competency Label: Interacting with People
Competency Description: This competency is about fostering relationships that benefit the organisation as well as an individual’s effectiveness and efficiency. More specifically, it includes personal networking behaviours, making contact with others and strengthening relationships.


Behavioural competency 6
Competency Label: Making Decisions
Competency Description: This competency is about the pace at which individuals are prepared to make decisions, as well as their willingness to take responsibility for their decisions when under pressure. It also deals with the extent to which individuals are definite about their views and opinions.


Behavioural competency 7
Competency Label: Producing Outputs
Competency Description: This competency is about ensuring that tasks are completed within the given time-frame. Behaviours that are emphasised in this competency include working at a fast pace, maintaining productivity and multi-tasking.


Behavioural competency 8
Competency Label: Embracing Change
Competency Description: This competency, in the context of organisations is concerned with the extent to which individuals accept challenges and change as well as the extent to which individuals cope well with uncertainty. Accepting change and coping with uncertainty can enhance one’s ability to adapt effectively to changing circumstances, which is an ability of increasing importance in an ever more dynamic business environment.


Technical Competencies
Technical competency 1*
Competency Label: Global Markets Products
Competency Description: Refers to the understanding of Global Markets Products from first principals
Proficiency Level: PROFICIENT – Clear knowledge and application of the concept


Technical competency 2*
Competency Label: Application Knowledge for Support
Competency Description: Refers to the knowledge and experience required to ensure provision of application maintenance and support services. Support typically takes the form of investigating and resolving problems and providing information about the systems. It may also include monitoring their performance.
Proficiency Level: PROFICIENT – Clear knowledge and application of the concept


Technical competency 3*
Competency Label: Development
Competency Description: The design, creation, testing and documenting of new and amended programs from supplied specifications in accordance with agreed standards.
Proficiency Level: PROFICIENT – Clear knowledge and application of the concept


Technical competency 5
Competency Label: Testing
Competency Description: The planning, design, management, execution and reporting of tests, using appropriate testing tools and techniques and conforming to agreed standards, to ensure that new and amended systems, together with any interfaces, perform as specified.
Proficiency Level: PROFICIENT – Clear knowledge and application of the concept


Technical competency 6
Competency Label: IT Systems
Competency Description: Knowledge and understanding of various IT systems and related configurations as applied within a specified business environment.
Proficiency Level: PROFICIENT – Clear knowledge and application of the concept
Leadership Competencies (for jobs in Levels of Work 3 to 7)
Leadership Competency 1
Competency Label: Customer and Client Focused Innovation
Competency Description:. Focusing attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs. Makes organisational changes or innovates when needed to address customer/client needs.
Proficiency Level Description: 1 Understands the customer/client segment/s; Has a deep understanding of the local customer segment, including understanding of local cultural customs and
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approaches. Know what the segment needs and how they perceive certain products or solutions, or the Bank
Leadership Competency 2
Competency Label: Leading Courageously
Competency Description: Believing in on self, own judgement, skills and experience, and using this self-confidence to challenge others for the benefit of Standard Bank.
Proficiency Level Description: 2 Has confidence to deal with criticism and disagreement; Has the ability to manage own feelings and emotions (especially in difficult circumstances) so that these don’t interfere with performance.
Leadership Competency 3
Competency Label: Seeking Deeper Understanding
Competency Description: Is actively curious, seeking a deeper, broader and more objective understanding, upon which to base commercial acumen, strategic decisions and actions.
Proficiency Level Description: 1 Seeks to understand the organisation; Gathers input on internal perspectives to move forward. Tries to understand how and why things happen in the Bank and how to influence within the Bank. Proactively seeks this information.
Leadership Competency 4
Competency Label: Driving Delivery of Results
Competency Description: Proactively identifies business opportunities or barriers to business performance and addresses them. Takes accountability for improving the business. Demonstrates a sense of urgency around the achievement of stretching business goals.
Proficiency Level Description: 1 Identifies and solves a problem; Identifies a business opportunity or a barrier to performance and takes action to address it. Improves cost effectiveness and efficiencies.
Leadership Competency 5
Competency Label: Choose an item.
Competency Description: Copy from Leadership Library
Proficiency Level Description: Copy from Leadership Library
Additional Job Dimensions
Business accountability: Impact on end result*
Contributory – Advisory or facilitating services for use by others
Description or examples: Support work on systems has direct impact on customers
Typical direct reports for this job*
Job Title: none
Number: No direct reports
Job Title: none
Number: No direct reports
Indirect reports
Job Family: Click here to enter text.
Number: No Indirect Reports
Job Family: Click here to enter text.
Number: Choose an item.
Financial accountability*
Type of Budget: No Budget Managed
Size of Budget (ZAR equivalent): Click here to enter text.
Type of accountability: Choose an item.
Type of Budget: Choose an item.
Size of Budget (ZAR equivalent): Click here to enter text.
Type of accountability: Choose an item.
Type of Budget: Choose an item.
Size of Budget (ZAR equivalent): Click here to enter text.
Type of accountability: Choose an item.
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Internal relationships*
Business area: Global Markets
Job: Trader
Nature of relationship: Provide a service to them
Sphere of influence: Limited to their department only
Description or examples: Develop/configure front-end and back-end portions of trading/risk management systems to be used by traders on the financial markets
Business area: Market Risk
Job: Market Risk Manager
Nature of relationship: Provide a service to them
Sphere of influence: Limited to their department only
Description or examples: Develop risk management capability for Market Risk
Business area: Operations
Job: Operations
Nature of relationship: Provide a service to them
Sphere of influence: Limited to their department only
Description or examples: Develop Operations capabilities.
Business area: All enabling functions to Global Markets
Job: Manager
Nature of relationship: Contribute to their service delivery
Sphere of influence: Limited to their department only
Description or examples: Develop Capabilities in order to help enablers achieve their objectives as it relates to Global Markets.
External relationships*
Role type of external contact: Vendor support co-ordinator
Nature of relationship: Manage the relationship
Description or examples: Log and manage escalations to vendor where there are bugs in the system or enhancements required by the bank
Role type of external contact: Click here to enter text.
Nature of relationship: Choose an item.
Description or examples: Click here to enter text.
Role type of external contact: Click here to enter text.
Nature of relationship: Choose an item.
Description or examples: Click here to enter text.
Accountability for problem solving*
Degree of guidance received to solve problems:
Clearly Defined – Policies, principles, readily available direction
Description or examples: Within the technology space, there are policies and principles to adhere to. There is a team lead who can also provide direction where necessary
Degree of original thought required to solve problems:
Variable – Differing situations within boundaries of experience
Description or examples: Click here to enter text.
Accountability for planning of activities*
Specific tasks are performed
Description or examples: Business Support, Development, Configuration, Testing.
Discretion allowed for decision making*
Directed – Broad practices, managerial direction
Description or examples: Environment is regulated.
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Work environment*
Working Conditions 1: Regular overtime may be required
Working Conditions 2: Choose an item.
Physical Requirements 1: No specific physical requirements
Physical Requirements 2: Choose an item.
Regulatory Requirements:
Regulated Role:*
No
Regulations that apply:

If you meet the above requirements forward your CV to Jobs@selahit.co.za